We’re Here to Help!
If your device does not work properly or have noticed the technical disorders, complete the Failure Form. The more accurate information about the problem, the sooner we can evaluate it and take decisions.
If your device is experiencing issues or not functioning as expected, please fill out the equipment malfunction report form below. The more detailed information you provide, the faster we can assess the issue and begin working on a solution.
Please include the following details:
- Equipment manufacturer and model;
- Description of the issue;
- Purchase date;
- Invoice number;
- Your contact information.
Warranty and post-warranty care
Professionally and periodically maintaining your equipment, ensuring its reliable and functioning.
Equipment Repair
We respond quickly to queries and ensure top-level supervision.
Technical assistance
We are arriving, if necessary, we are trained to work with equipment and provide all the information you need
Submit a fault report
Once we receive your submission, a member of our technical support team will contact you within the next business day to discuss the next steps—whether it's diagnostics, repair, or replacement options.
Your convenience and the reliable performance of your equipment are our top priorities.
Don't wait - submit the malfunction report today, and we'll take care of the rest.
